How to Order

Our website is designed to accept order payments using PayPal and most major credit cards. Should you wish to pay by personal check or money order, e-mail us at info@Kingdomofice.com with your order details.

If you have any special instructions with your online order, please use the “Add special instructions to merchant” box before submitting your payment online.

Use the option to change the shipping address at checkout if you’d like us to send your order to a different address other than the billing address—or—if you’d like us to ship your purchase as a gift to someone else!

Size Questions?

If you have questions about sizes of any of our products, please contact us by e-mail at info@Kingdomofice.com.

Shipping

We mail our packages by USPS and offer Priority Mail (2-5 business days) or Express Mail (1-2 business days) shipping methods. We provide tracking information with each order. We cannot be responsible for shipments that may get lost, damaged or stolen. We will notify you by e-mail for orders weighing over 7 lbs. (which may require additional postage) or for international orders (which may require special handling and shipping charges).

Tax

We are required to collect sales tax on orders shipped in Illinois.

Returns and Exchanges

We want you to be happy with your purchase! But if something isn’t right, let us know. Please e-mail us before returning a product with information and the reason for return or exchange. Refunds and exchanges are only given for merchandise that is returned to us within 60 days of purchase and in its original new condition. You are responsible for the postage to send the item back to us; we will pay the shipping costs with your exchange.

Send returns or exchanges to:

Julie and Steve Shaull
Kingdom of Ice.com
c/o Tee Style by skate5678
1118 Florence Ave
Evanston, IL 60202

Privacy Policy

We have partnered with PayPal because of their “Secure Payments” and Privacy Policy:

“PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant.”

We do not sell our customer list or share customer information to anyone. We will only use your e-mail address to provide you with order tracking information, respond to a request, follow-up on your order or send you promotional e-mails on new products. If you would not like to receive e-mails from “Kingdom of Ice.com” for promotional purposes, please let us know by e-mailing us at info@Kingdomofice.com.

 

 

 

 

 

Site designed and maintained by Plasterdog Productions